Refund policy

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it,  You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at quoteartisan@gmail.com. We will then give you further steps on where to return the item. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
As soon as we receive the return in the post we will issue a full refund which will go back to the same payment method you ordered with. If an item is damaged we will usually refund immediately or offer a replacement or exchange if preferred.